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Customer Survey

To our Customers:

In order to help us meet your needs, we would like your opinion on the quality of the work we have performed for your business. Please take a few moments to complete the following survey for us. We appreciate your business and hope you will keep us in mind for future projects.

Sincerely,

David Holmes
President
Northern Horizons, Inc.

* = required items Please include the following information:
*Project/Type of Work:
*Name:
*Company:
Title:
*Address:
*City:
*State/Province:
*Postal Code:
*Phone:
Fax:
*Email:
 
*1. What is your overall satisfaction with the
quality of work and customer service?
*2. How satisfied are you with the product and services in the following areas?
 
Quality
Ability to meet needs
Schedule
*3. How satisfied are you with the results in the following areas
throughout the project cycle?
 
Flexibility of terms and agreements
Project Management
Field supervision responsiveness
Quality of work completed
*4. How likely are you to?
 
Recommend our company to others
*5. How often were you in contact with a company representative
(Sales, Engineer, PM, Superintendent, etc)?
Less than once a week Never Not
Applicable
6. Would you like more or less interaction with a company representative? Explain below.
7. How can we better serve you?
8. Please add any additional comments:

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